The Five Pillars of Successful Business with James Friel


“When you say, ‘Oh man, I don’t like operations,’ what I’m really hearing is, ‘I’m good where I’m at, and I don’t care about growing this thing…’ Because you will never, ever outgrow your own capacity. So, while it doesn’t have the sexy name of sales, it is one of the things that actually continues to enable selling and growing the business the way that want.”


This week on the Experts Unleashed Podcast, I’m chatting with James Friel about the pillars of successful business, and the importance of systems. James is the creator of The Autopilot Entrepreneur, an absolute master of successful systems, and one of my favorite guys in the world. Too often, entrepreneurs fall prey to the misnomer that success is the finish line. However, success is the starting line. In order to maintain growth, and not be completely exhausted and chained to your business, you need to be able to gain leverage in all areas through effective systems.

Listen here:

“Systems  give you liberation and turn your business into an income producing asset that works for you.”


The goal of systems is to give you all of the things you really want out of a business, and remove the stress, anxiety, and overwhelm that come from inefficiency. You don’t have to be an indentured servant to your business! In this episode we discuss the five pillars that must be in place to operate a successful business, the framework of the Autopilot Entrepreneur, systems as a gateway to more sales, and you’ll get to hear the most incredible sales story, maybe even the most incredible story, that we’ve ever heard on the podcast.


“I see systems as a gateway to more sales. So that’s my real drive. I know when done properly, they free me up to be able to sell like I want. I’ll be able to grow even more than if I was just manually doing everything all the time”


If you’re like most entrepreneurs, you might groan at the thought of putting systems into place. However, If you really love sales, and really love growing your business, you don’t have to be an expert as systems, but you do HAVE to put them in place. All of the pillars of your business need to work together, orchestrated like a well-oiled machine, for long-term, sustainable growth and success. Find out more on how to do this effectively on this week’s episode.


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James P. Friel is an entrepreneur, consultant, and author who helps entrepreneurs systemize, grow, and scale their businesses by getting them out of the day to day operations of running their companies so they can make more money and have more time and freedom.

Since leaving his corporate position as Global Head of Digital Strategy for HSBC Bank in 2011, James has simultaneously run multiple 7 figure companies and has consulted with CEOs, entrepreneurs, and executive level staff at companies ranging from Fortune 500 corporations to smaller, more entrepreneurial ventures helping them systematically increase efficiency while also growing their sales.

James holds a Bachelor of Science from Embry-Riddle Aeronautical University and lives in Boise, Idaho where, in addition to being a student of the game of business, he enjoys working out, drumming and skiing.


About the author, Joel Erway

Joel Erway is a digital marketing consultant to 7, 8, and 9-figure clients, sales webinar expert, podcast host, and agency owner. Joel is an expert in helping others monetize their expertise. Since 2014, Joel’s been committed to helping entrepreneurs transform their passion into 6 and 7-figure expert-based businesses. His agency, The Webinar Agency, serves coaches, consultants and small business owners with skillfully crafted sales messages and high-converting sales and lead generation webinars to generate more customers and clients. It’s no wonder why he’s the go-to consultant for many of the top performing digital marketing sales and lead generation webinars. With over 200 webinars under his belt, he’s generated 7-figure growth for multiple clients within the past two years alone. Much like you, Joel’s path to purpose was nonlinear. He pivoted several times throughout his journey, including a risky uproot from an unfulfilling career as an engineer. Eventually, he found alignment in helping others leverage their experience to grow successful businesses. Check out his Sold With Webinars podcast at In his spare time, Joel is an avid reader and market researcher. He enjoys traveling and spending quality time with his family in upstate NY. He is really excited to add to his services - live webinar/marketing intensive workshops! Be on the look out for the next one! Check out The Webinar Vault - a compilation of webinar critiques here: Along with his webinar and funnel creation courses: The Webinar Accelerator: and the Mini-Webinar Accelerator: Joel also offers guidance with his 80/20 principle and his Webinar Super Success Summit:
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